Once your Form has been submitted check your e-mail to double check it was successfully received by Outdoor Skills And Thrills. We will get in touch with you shortly after to confirm the details of your outing and complete the reservation process with you or your group!
To Complete Your Reservation: Each climber is required to fill out a Participant Information Sheet online. Full payment is required to complete your reservation. Program reservations are not complete until payment has been received. Once a booking is confirmed, we hold a 50% non-refundable deposit of the total cost of your outing.
Payment Details: We accept Cash, Email money transfers, and Credit cards (Visa, Mastercard, American Express). Further details are outlined in the Information Package that is sent out once we have received your Registration and Participant Info forms.
Equipment Rental: The total cost of the trip includes the rental of all technical equipment needed for the outing: helmet, harness, rock shoes, ice axes, ice boots, crampons, and whatever else may be required for a specific course or adventure. Transportation however is not included, so you will need to arrange a way to and from the climbing spot. If you are open to carpooling let us know and we can try to help you arrange this with the other participants.
Waiver Form: You will be required to sign our waiver form before commencing the program. You will receive it along with the trip ‘Information Package’ after completing Step 2 of the Registration process. Participants under the age of 18 will need their parent/guardian’s permission to complete registration. Minors who show up for an adventure or course without a properly signed waiver by their parent or legal guardian will not be allowed to participate.
Cancellation & Refund Policy: All program deposits are non-refundable, and the full about becoming non-refundable 7 days prior to the booking. All requests for cancellations or date changes must be submitted in writing to firstname.lastname@example.org. Please notify us as soon as possible if you wish to make any date changes to your reservation. We reserve the right to cancel any program due to weather or route conditions, guide health, or for any other reason deemed necessary by the guide. In such cases, we are not responsible for expenses incurred by the client in connection with the trip such as airfare, car rental, equipment purchases, etc. If we cancel an outing prior to the trip date, every effort will be made to reschedule for another available date within the current season. By its very nature, climbing is an uncertain endeavor, and many factors can influence the outcome of a trip. Accordingly, once a trip begins, we are unable to offer refunds for weather related cancellations, or for trips that end prematurely due to weather, route conditions or circumstances within, or affecting, your group.
Health/Cancellation & Interruption Insurance:It is important to make sure that your current plan covers you in the case of an illness, accident, cancellation, or interruption prior to or during your trip; get extra coverage if necessary. In the case of a trip cancellation or interruption, we cannot be held responsible for expenses incurred by the client in connection with the trip such as airfare, car rental, equipment purchases, etc.
Drugs and Alcohol: No alcohol or drug use is allowed on our programs. We have a zero tolerance policy and no climbing is ever permitted under the influence of alcohol or drugs.